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Interpreting Services

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1. 1) Do you use interpreting services?*

1)		Yes
2)		No

2. 2) What do you use interpreters for?*

1)		NHS
2)		Courts
3)		Public Service

3. 3) How many times do you use interpreters per month?*

1)		1-3
2)		3-5
3)		5-7
4)		7-10

4. 4) When was the last time you used an interpreter?*

1)		1-3 days ago
2)		3-5 days ago
3)		5-7 days ago
4)		More than 2 weeks ago

5. 5) How would you rate the interpreting service you have received?*

1)		Poor
2)		Good
3)		Very Good
4)		Excellent

6. 6) Have the councils/courts,nhs always adhered to your request to have an interpreter?*

1)		Yes
2)		No

7. 7) What is the most important for you when having an interpreter?*

1)		Clear Communication
2)		Reliability
3)		Professionalism

8. 8) When you need interpreting, do you use?*

1)		Interpreters Provided
2)		Family/Friends